At sky casino, protecting the personal information of every player in the Philippines is a responsibility we take seriously. This privacy policy explains what data we collect, why we collect it, how it is used, and the rights you have over your own information. Please read this page carefully before registering or using any part of the platform.
When you create an account on sky casino, we collect personal information that is necessary to verify your identity and provide you with a safe gaming experience. This includes your full name, date of birth, residential address in the Philippines, email address, and contact number. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals securely. During gameplay, we automatically collect technical data including your device type, browser, IP address, and session activity logs. This technical data helps us maintain platform stability, detect suspicious activity, and improve the overall experience for Filipino players. We do not collect more information than is reasonably necessary for the purposes described in this policy.
The personal data we collect is used for a number of clearly defined purposes. First and foremost, it allows us to verify your identity and confirm that you meet the eligibility requirements to use the platform, including the minimum age of 21 years as required in the Philippines. Your data is also used to process transactions, manage your account, and communicate important updates about your account or changes to our policies. We use technical and behavioural data to detect fraud, prevent money laundering, and ensure that the platform is used fairly by all registered players. Where you have opted in, we may also use your contact details to send you information about promotions and platform updates — you can withdraw this consent at any time through your account settings.
Sky casino does not sell your personal data to third parties under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by applicable law. Any third party that receives your data on our behalf is permitted to use it only for the specific purpose for which it was shared, and must handle it in accordance with applicable data protection standards. We review our third-party relationships regularly to ensure ongoing compliance.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable regulations in the Philippines. Transaction records and identity verification documents may be retained for a longer period to comply with anti-money laundering obligations and other legal requirements. Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request the closure of your account, we will begin the data retention review process promptly, though some records may need to be kept for the legally required minimum period before deletion. You may contact our support team at anytime to ask about the status of your data or to request early deletion where permitted by law.
As a player based in the Philippines, you have a number of rights in relation to the personal data that sky casino holds about you. You have the right to request a copy of the information we hold, to ask us to correct any inaccurate details, and to request deletion of your data where there is no longer a lawful basis for us to retain it. You also have the right to object to certain types of processing, including direct marketing communications, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before withdrawal. If you believe your data rights have not been respected, you have the right to raise a concern with the relevant data protection authority in the Philippines. To exercise any of these rights, please reach out to our support team using the contact details provided on this page.
We apply industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data transmitted between your device and the sky casino platform is encrypted using secure protocols, and access to personal data within our organisation is restricted to staff who genuinely need it to perform their role. We conduct regular security reviews and update our systems to address emerging threats, ensuring that the platform remains a safe environment for Filipino players. Payment information is handled by certified payment processors and is never stored in full on our servers. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players and the relevant authorities in accordance with applicable Philippine law.
Sky casino uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player. Essential cookies are required for the platform to operate — for example, to keep you logged in during a session — and cannot be disabled. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some features. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our cookie practices are reviewed periodically to ensure they remain proportionate and transparent.
We may update this privacy policy from time to time to reflect changes in the way we operate, changes in applicable law in the Philippines, or improvements to our data practices. When we make material changes, we will notify registered players via the contact method on file and update the effective date shown at the top of this page. We encourage you to review this policy periodically so that you remain informed about how your personal data is being handled. Continued use of the sky casino platform after any update constitutes your acceptance of the revised policy. If you have any questions about this policy or about how your data is used, the FAQ page covers many common queries, or you can contact our support team directly.
Our FAQ section answers the most common questions from Filipino players about data, accounts, and platform security — all in plain Philippine English.
Now that you know how we protect your data, you can create your account with confidence and start enjoying slots, bingo, and casino-style games — all in Philippine pesos, fully accessible on mobile.